Why Smart Floors?
Smart Floors is locally owned and operated by two lifelong friends, Randy Yelvington and Jay Manzi, that have both grown up in the flooring industry. One of which is a third generation native to Florida and third generation in Floorcovering in the Fort Myers, Venice and Naples Area. Both Jay and Randy are well experienced in all areas of flooring but stand out over the other in certain areas. Jay is great with everyday operations, scheduling, fleet management, installer support, accounting and finances. Randy is great with product knowledge, sales, marketing and customer support. This makes the perfect dynamic duo.
What does Smart Floors offer that most flooring retailers do not?
One of the great services Smart Floors offers is a mobile showroom or Shop at Home for our customers. With Shop at Home, we extend our reach to Marco Island to the south and Punta Gorda, Port Charlotte, Venice and Sarasota to the north. This makes a great service for our elderly Florida residents who have troubles traveling or getting around but would love to have a new waterproof floor, Luxury Vinyl Plank, or a new hardwood floor or carpet replaced. This makes a great service for the people with weakened immune systems that are afraid to leave home. Why risk the exposure going to a store with a showroom full of people when you can call us out to your home and only expose yourself to one person? Smart Floors can also remodel showers and tub surrounds, accent walls and ceramic tile backsplashes. Smart Floors is your one stop shop for all of your flooring needs with all the latest and greatest colors and styles. Come by our showroom in Naples at 4365 Tamiami Trail N in the HomeGoods shopping plaza.
Does Smart Floors use hourly in-house installers or subcontractors?
With 30 years in the business, one of the most common questions Randy was asked by clients is if he used subcontractors or in-house employees for the flooring installations. When Randy worked for other stores the answer was always the same…we use subcontractors like everyone else. This was one of Randy’s biggest visions for Smart Floors was to get away from the use of subcontractors and bring back the in-house employees for installations. Currently about 70% of the work done by Smart Floors is with employees which is huge. No other flooring store in Lee, Collier or Charlotte County with the volume of Smart Floors can say that. And Smart Floors is growing every day. Both Randy and Jay’s goal is to have 100% of our installations to be done by Smart Floors staff and eliminate the use of subcontractors altogether.
What is a Smart Warranty?
Smart Floors gives a lifetime labor warranty on our installations. How can we do that? It goes back to using our own people to install your floors instead of the use of subcontractors. When your shopping around for floorcovering, make sure to ask about the company warranty policy.
Jay and Randy’s pledge to our customers
We want every customer to get the highest quality product and the best possible installation that will last for generations to come. Our goal is to make the most memorable experience for every client. Whether you are buying carpet, tile, hardwood, LVP, Luxury Vinyl Plank tile plank or waterproof floors we want to make your experience the smartest flooring decision you have ever made. Once a Smart Floors customer, always a Smart Floors customer.
Questions to ask our competition
Do you use in house installers or subcontractors?
If you are using subcontractors do you send an associate to inspect their work?
Do you know the name of the installer you are sending to my home?
Are the installers you are sending to my home licensed and insured? (Make sure you ask for copies of this information)
Do you offer lifetime labor warranty? If not, what is the warranty?
Do you offer Shop at Home service?
Do you offer financing?
Before you make your final decision on your flooring company
Before you make your final decision on your flooring choice, come and visit us. Call us at 239-500-1234, or stop by our showroom. Or set up an appointment for one of our mobile showrooms to come to your home and see for yourself what makes Smart Floors stand out above the rest.